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Refund and Return Policy

At OWL TUNA MERCANTILE LLC, your satisfaction matters to us. If you’re not happy with your order, you have 30 days from delivery to return it.

  • Items must be unworn, unwashed, and in original condition with tags.

  • Refunds are issued to your original payment method within 5–10 business days once we receive your return.

  • Shipping costs are non-refundable.

  • Exchanges are available if stock allows; otherwise, we’ll issue a refund.

  • Gift cards, custom items, and final-sale products are not returnable.

  • If your order arrives damaged or defective, contact us within 7 days and we’ll fix it with a replacement or refund.

 

To start a return, email us at [your support email] with your order details.

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